Tag: human resources

Why Most Corporations Homogenize Remarkable People, Part 2: Spiky vs. Well-Rounded Skills

Spiky skillsAs I wrote in the first post of the “Business Best Practices” series, a person’s gift may be “spiky.” Meaning they are incredibly good at one, two or three things as opposed to being well-rounded in many things. What exactly does this mean?

Well, there may be someone who is brilliant in one specific area, let’s say marketing, and that’s exactly what they want to do. It’s their passion. Now suppose this person works for a typical, large organization—it’s quite possible that he or she may skyrocket up the corporate ladder for a period of time. Then comes the danger point—the potential homogenization. This person’s boss may recognize the incredible talent and put them on a leadership fast-track. To do this, the misguided leader may insist that the world-class marketer become well rounded (uh oh!) and highly develop other skills, say operational expertise and management expertise. In many cases, but not all, becoming well-rounded is quite uninteresting to the marketer and their unbelievable gift becomes marginalized. They spend their time on things like reciting operational statistics and creating PowerPoint presentations and pretty soon 60% of their time is spent outside their brilliant gift of marketing.

This concept of spiky skills applies outside of the corporate world and is quite noticeable in sports. For example, no one would ever think of telling Tom Brady or Peyton Manning (and I’m not even a football fan!) to play a defense position and develop more well-rounded skills. The key is to encourage them do what they do best and build a team around them.

My argument is if someone is spiky, and wants to stay spiky, let them. Be glad for the gift they have and value it. Help develop their skills in other areas just enough to keep them “in the game” and let their brilliance flourish. Build an organization of people who are the very best at what they do. If you are a world-class leader, your gift will be innovative organizational thinking and knowing how to maximize the talent you have. Just one warning… it may require new, non-homogenized job descriptions!

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5 Comments September 8, 2009

Why Most Corporations Homogenize Remarkable People

homogenized milkMost corporations don’t practice the principles of Professional Destiny. That is, they don’t actively seek out the gifts of their employees and adjust their responsibilities to ensure that they thrive. The focus needs to be on maximizing people’s strengths, not spending the majority of time developing an individual’s weaknesses. As I wrote in Professional Destiny, a person’s gift may be “spiky.” Meaning they are incredibly good at one, two or three things as opposed to being well-rounded in many things. Weaknesses should be acknowledged and developed just enough so that they don’t hold a person back or get in the way of progress. But beyond that, there is a diminishing rate of return on the effort spent in trying to strengthen them. The focus on improving weaknesses should only be “to keep you in the game.” The things that an individual and the company are good at, are where to focus. It will pay off in both employee satisfaction and company performance.

It takes a very enlightened leader to pull off a personalized approach within a corporate framework. They must see the gifts of the individuals and match those gifts to a position (that may not quite fall in the standardized “job description”) and within the structure of the organization. It requires the leader to think out of the box, take risks and figure out how to pull it all together. It is in no way a cookie-cutter approach. Most companies stifle this type of flexibility.

As companies grow, they begin to focus on standardization and the force the homogenization of their people. They stifle creative thinking and alienate people from their gifts. As I have found through my years in the corporate world, few people are inspired to do their best work when they are forced into a box. When people are fully engaged and use their natural gifts, they do their best work.  And, when people do their best work, companies achieve breakthrough results.

Perhaps we should all remember that homogenization is best for milk, not for people!

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1 Comment August 18, 2009


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